PRIVACY STATEMENT

FS Solutions processes privacy-sensitive data, i.e. personal data, and we consider it very important to handle personal data with care. This is why we carefully process and secure personal data.

CONTACT DATA

Octaanstraat 1D
7463 PM Rijssen
Netherlands
T +31 (0)548 515 115
www.fssolutions.nl

For that processing, we meet the requirements of the privacy legislation. Amongst other things this means that:

We clearly state for which purposes with process personal data. We do so in our privacy statement.

We collect only the personal data required for legitimate purposes.

We first ask you for your explicit consent to process your personal data in cases where your permission is required.

We take appropriate security measures to protect your personal data and also require the same from parties whom we charge with processing personal data.

We respect your right to inspect, correct or delete your personal data at your request. FS Solutions is the party responsible for processing the data (i.e. the controller). In this privacy statement we explain what personal data we collect and use and for what purpose. We recommend you read it carefully.

This privacy statement was last updated on 20/05/2018.

PERSONAL DATA THAT WE PROCESS

FS Solutions processes your personal data because you use our services and/or you provide us with it yourself.

Below, you will find an overview of the personal data that we process:

Name, address and job

Telephone number

E-mail address

Company registration no, VAT number and back account number

Data about your activities on our website.

Internet browser and type of device.

FOR WHAT PURPOSE AND ON WHAT BASIS DO WE PROCESS PERSONAL DATA

FS Solutions processes your personal data for the following purposes:

Carrying out and handling your and our payment.

Sending you our newsletter, offer, order confirmation.

To be able to call or e-mail you if this is necessary to provide our service.

To inform you about changes to our products and services.

To deliver goods and services to you.

FS Solutions analyses your behaviour on the website to improve the website and gear the offer of products and services to your preferences.

Contact form AND NEWSLETTER

We offer you the opportunity to ask questions using a contact form, where you are asked to fill in your name and address in order to process your question. The data you send us is kept as long as is necessary to fully answer and handle your question, depending on the nature of the form or content of your e-mail.

We offer a newsletter which allows us to inform interested parties about our products and/or services. Every newsletter contains a link with which you can unsubscribe.

COOKIES

Our web shop makes use of cookies. Cookies are also placed by third parties called in by us.

When you visit our web shop for the first time, a statement is displayed in which we explain why we use cookies. We interpret your further use of our web shop as permission for this use of cookies.

You are free to switch off cookies via your browser. However, do bear in mind that it is possible that our website will then no longer function perfectly. We have made agreements with third parties who place cookies about the use of those cookies and applications. However, we do not have full control over what the providers of those applications do with the cookies when they read out the data. For more information about these applications and how they handle cookies, please refer to the privacy statements of these parties (please note: they may change regularly).

GOOGLE ANALYTICS

We use Google Analytics to keep track of how visitors use our web shop. We have entered into a data processing agreement with Google to arrange how our data is handled. In addition, we have not allowed Google to use the Analytics information obtained for other Google services, and finally we have all the IP addresses made anonymous.

HOW LONG DO WE KEEP PERSONAL DATA

FS Solutions keeps the aforementioned personal data for as long as is required to conclude your orders, including the warranty. After that, we keep your data for statistical purposes. For some data there is a legal obligation to keep them for longer (e.g. the obligation under fiscal law to keep payment data for seven years).

How long certain data is kept depends on the nature of the data and the purposes for which it is processed. So that period can vary per purpose.

SHARING PERSONAL DATA WITH THIRD PARTIES

FS Solutions only provides personal data to third parties if this is necessary for the execution of our agreement with you or to fulfil a statutory obligation. Personal data is only shared with your permission.

CHANGES TO THIS PRIVACY STATEMENT

We reserve the right to make changes to this privacy statement. We recommend that you regularly consult this privacy statement so that you are aware of any changes.

ACCESS TO AND CHANGING YOUR DATA

Please contact us at any time with questions about our privacy policy or questions about access to and changing (or deleting) your personal data.

You may also send us a request to access, change or delete this data. You furthermore have the right to submit a request for a data export for data that we use with your consent or send us a motivated request to limit our processing of the personal data.

To avoid abuse, we may ask you to adequately identify yourself for this. If it concerns access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find it in the settings of your browser. If the data is incorrect, you can ask us to change the data or have it deleted.

DUTCH DATA PROTECTION AUTHORITY

Naturally, we will be happy to help you if you have any complaints about the processing of your personal data. On the grounds of the privacy legislation, you also have the right to submit a complaint with the national Data Protection Authority against the processing of personal data. To this end, you can contact the Dutch Data Protection Authority [Autoriteit Persoonsgegevens].

FS Solutions is using cookies

To be able serving the best way possible, we use tracking cookies. By accepting these tracking cookies, you will be recognized. This way we can tailor our website to your personal preferences and we can show you relevant information and advertisements, inside and outside our website. Click "I agree" if you agree to this. For more information, please see our Privacy statement.